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Parent Resources




Child & Family Resources is dedicated to providing affordable accessible programs that enhance and support the education of parents. It is our mission to encourage the highest quality of care and positive learning experiences for all young children. We have Spanish speaking staff that can help with interpretation if needed.

Las Oficinas de Recursos para Niños y Familia se dedican a proporcionar programas accesibles y de bajo costo para mejorar y apoyar la educación de los padres. Es Nuestra misión fomentar la más alta calidad de atención y experiencias positivas de aprendizaje para todos los niños. Tenemos personal que habla español que pueden ayudar con interpretación si es necesario.




Supervised Visitation

Visitation with a trained supervisor is offered at Child & Family Resources in a family friendly setting, on an as-needed-basis. By appointment, Family Educators can accommodate family and attorney requests for visitation in one of our three locations.


Child & Family Resources is committed to providing a setting that is conducive to both parent and child. Age appropriate activities are available and offer parents an opportunity to interact with their young children in a positive manner. Parents may also participate in a Child & Family Resources program to obtain parenting skills education. Child and Family Resources provides Supervised Visitation for court referred parents with a sliding fee scale payment option.





Parent Resources in the Community

 Prevention & Parent Helpline

Prevention & Parent Helpline 1-800-CHILDREN (244-5373)
If you live in New York State and you’re looking for information about a parenting class or assistance with a parenting or family issue, call the Parent Helpline at 1-800-CHILDREN. A trained Helpline Specialist is available to provide information and referral services everyday from 9 a.m. until 10 p.m. After 10 p.m you can leave your name and number with our answering service, and we’ll get back to you the following morning. The Parent Helpline is toll free and confidential.

Health Services

Immunization Resources, New York State Department of Health Bureau of Immunization

Most parents today have never seen a case of diphtheria, measles, or other once-common diseases now preventable by vaccines. As a result, some parents wonder why their children must receive shots for diseases that do not seem to exist. Myths and misinformation about vaccine safety abound and can confuse parents who are trying to make sound decisions about their children's healthcare. For more information, and to assist parents with their questions, visit the links below.

General Vaccine and Immunization Information 

Seasonal Influenza

  • Questions? Email NYSDOH, Bureau of Immunization: 4-10
    Email NYSDOH, Bureau of Immunization: 4-10


Health Insurance for Families

New York State offers a health insurance plan for children, called Child Health Plus and Children’s Medicaid. Your child must be under the age of 19 and a resident of New York State. Depending on your family's income, your child may be eligible to join either Children's Medicaid or Child Health Plus or call this toll-free number: 1-800-698-4KIDS (1-800-698-4543).



Financial Resources

Do I Qualify for Earned Income Credit or Child Tax Credit?

For Families in New York: Whether or not you owe income tax, you could get thousands of dollars in tax credits. You could qualify for:

  • Information on the following tax credit programs: Earned Income Tax Credits, Earned Income Credits Advance Payment, New York State Noncustodial Parent Earned Income Tax Credit, Child Tax Credits and Child and Dependent Care Tax Credits
  • Taxes are infamous for being complex and frustrating, and it's no surprise that every year more people seek filing offers a guide providing a detailed breakdown of tax benefits such as the Child Tax Credit, Education Credits (the American Opportunity and the Lifetime Learning Credit), and Head of Household status. Specific family savings plans are also covered at length: the Traditional IRA and Roth IRA, 401(k)'s, college plans such as the 529 Plan and the Coverdell Education Savings Account.

    Guides for families can be found here:

  • The Earned Income Tax Credit, which is worth up to $6,044 for low- and moderate- income families with children
  • The Child And Dependent Care Tax Credit, which gives families with child care expenses up to $2,100
  • Up to $1,000 per child from the federal Child Tax Credit
  • New in 2014, the Health Insurance Premium Tax Credit, which lowers the premiums for health insurance purchased through the new health insurance marketplaces under the health care law
  • Find out where you can get FREE help with your taxes by calling the IRS toll-free at (800) 906-9887 or go to
  • You can also contact the New Yord State Department of Taxation and Finance at (518) 457-5149. To find out where to get free income tax preparation assitance, calll AARP Tax-Aide toll-free at (888) AARP-NOW or (888) 227-7669.

    Ask your tax preparer about federal and state tax benefits including the Earned Income Credit (EIC) or Child Tax Credit (CTC).